CBC Help Centre
This CBC help article provides assistance in finding information and solving common problems on CBC platforms.
CBC Gem – CBC Help Centre
I'm experiencing issues streaming on Gem. What can I do? Gem log in issue due to time synchronization issues. New versions of the CBC Gem app will no longer be supported on iOS / iPadOS 14 or lower. I am constantly being logged out of Gem.
How can I watch Gem on my TV? – CBC Help Centre
You can find the app in the Fire TV app store on your device. Get Gem for Fire TV. From the Fire TV home screen, select “appstore”. Select “Search”. Using the on-screen keyboard, enter “CBC Gem”. Select “CBC Gem” when it appears below the on-screen keyboard. Select the CBC Gem icon. Select “Get”. Find more info HERE.
I'm experiencing issues streaming on Gem. What can I do?
2. Use our free CBC Gem app. CBC Gem is available for free as an App for iOS, tvOS, Fire TV, Android TV, LG Smart TV, Xbox, and Android phones and tablets. Gem is also accessible online at gem.cbc.ca If you are using a mobile phone or tablet to access CBC Gem, we suggest using our free CBC Gem app rather than your device's mobile browser.
Help with CBC Radio and Television Services
Report a problem with your television reception. Is there an over-the-air (OTA) TV transmission tower in my area? Report a loud advertisement on a CBC television service.
CBC Listen website - Your questions answered! - CBC Help Centre
CBC Listen website - Your questions answered! 16 October 2020 16:26Updated. CBC Listen is where Live Radio shows, CBC Podcasts and CBC Music Playlists live - all in one place. Below are some of the most frequently asked questions about cbc.ca/listen. If you have questions specifically about the CBC Listen App, please go here.
What is CBC Gem? CBC Gem General Information. - CBC Help Centre
CBC Gem is CBC's digital video streaming service. Discover the free way to stream the best shows, movies, news, documentaries, and more. Plus access live TV streams from up to 14 regions across Canada. Or try Premium and enjoy ad-free video-on-demand content (excludes live streams), early access to Gem exclusive programming, and access to CBC ...
New to CBC Gem - Technical Support - CBC Help Centre
New to CBC Gem? Have questions? Here are the top three technical questions viewers are asking about Gem right now. What devices are supported on CBC Gem? CBC Gem is available for free as an App fo...
CBC Programs – CBC Help Centre
Radio Shows. Why didn't I hear the content I was expecting on the radio? How can I submit my music to CBC for broadcast? How do I pitch an idea, share my music, or request a review for my published book? Where can I find schedules? Do you have written transcripts of your radio programs and podcasts?
Submit a request – CBC Help Centre
This CBC help article provides assistance in finding information and solving common problems on CBC platforms.