FourNet’s annual Digital Transformation Summit has heard that the main priorities for organisations over the next 12 months ...
Unlocking the Power of Generative AI; Are You Prepared to Ride the Waves of New Age Customer Experience? - Sabio Group ...
What’s next for secure payments: five need-to-know trends for contact centres Stop seeing payments as an afterthought PCIPal ...
Taking the Pressure Off Contact Centre Agents with Smarter Tech. how can we lighten the load on agents and support them - ...
Calabrio have announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Centre ...
Increased Expectations, Declining Loyalty; Qualtrics Announces 2025 Consumer Experience Trends - New contact centre CX report ...
Zendesk builds on complete service solution to strengthen human and AI partnership for the contact centre zendesk ...
Sabio Group & Avaya helps Transcom eliminate language barriers in customer service AI-powered real-time translation solution ...
Key Insights from the UK Customer Experience Decision-Makers' Guide 2024-25 Contact Centre Download - Sabio ContactBabel ...
Transcom, has partnered with Avaya, a global leader in enterprise CX, and Sabio Group to create an award-winning AI-powered, real-time translation solution that can enable contact centre agents from ...
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