Digital transformation plans are driving economic growth in the MEA region, improving public service delivery, and enhancing ...

The rapid rise of eCommerce and strong economic growth in emerging markets has driven massive growth in the global digital ...

To thrive in the world of digitalization, the financial sector must redefine customer experience (CX) and the role of UC&C ...

Sydney, October 10, 2024 – Integrated Research (IR) (ASX:IRI), the leading global provider of experience management solutions ...

IR Collaborate, powered by Prognosis, is designed to streamline healthcare communications, ensuring that every interaction is seamless, from the administrative office to the emergency room.

As IT experts you know unified communication and collaboration wouldn't be possible without the wireless technology, equipment and sound devices that facilitate clear, continuous, user-friendly ...

IR simplifies the complexity of managing modern communications, payments and infrastructure environments. Our solutions help you find and resolve performance issues in real-time to ensure your ...

With remote and hybrid work models firmly embedded in the way we do business, organizations are actively investing in tools and infrastructure to ensure optimal experiences for their distributed teams ...

Banks have been an essential part of the global financial ecosystem since the 18th century. Almost every country in the developed world now has a central bank which has a number of financial and ...

Every organization needs to know how effective their customer satisfaction and employee retention strategies are, because these factors have a huge impact on their bottom line. Call center monitoring ...

Network congestion and bottlenecks are the scourge of any business network, causing interruptions to network traffic, poor network performance, and unwanted downtime. Network bandwidth management or ...