From 1 October 2024, employers must pass on all tips to their workers. This is because of a new law known as the ‘Tipping Act’. Tips include money given to employees by customers, as well as service ...

I now find the holiday has changed: The white water rafting has been replaced by abseiling and the rock climbing has been switched to pony-trekking. This constitutes a ’significant change' for the ...

This question is about whether your condition makes it difficult for you to wash or bathe in a standard bath or shower that hasn’t been adapted in any way. It’s also about whether you use any aids or ...

You can use this letter template to complain about faulty goods that have been supplied as part of a service such as building work or car repairs. It should help the trader understand your point of ...

It's a good idea to use an approved car garage for work on your car, such as a service, repair or MOT. These garages are all approved by the Motor Industry Code of Practice for Service and Repair.

If someone has shared revealing or intimate photos or videos of you, or is threatening to share them, this is a crime in Scotland. There are steps you can take. If you're not sure if what's happened ...

When you're assessed for Personal independence Payment (PIP), a health professional will look at your ability to carry out a range of daily living activities and mobility activities. The health ...

2. An option to reduce the service with no penalty after 3 months The above term(s) constitute an essential part of the contract and to date this has not been fulfilled. I am requesting your company ...

If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. We’ve compared the largest suppliers across 3 different categories and ranked their ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...