Microsoft is launching artificial intelligence-driven “autonomous agents” for its Copilot software, the company said Monday, in a move seemingly made to push Salesforce on customer management software.

Microsoft will soon let Copilot users create their own “AI agents”. These AI mini-tools, created using the upgraded Copilot Studio, would help automate and streamline business operations. Microsoft upgrades Copilot Studio to allow custom AI routines for automation Microsoft launched the Copilot studio earlier this year.

Salesforce has also touted the potential of AI agents, tools that some analysts say could provide companies with an easier path to monetizing the billions of dollars they are pouring into AI.

Microsoft (MSFT) has launched new capabilities for its “personal, private” artificial intelligence assistant, Copilot.

While some are eager to declare the era of autonomous agents upon us, the reality is a bit more complicated — and that's probably a good thing. Why it matters: Giving autonomy to generative AI tools opens up a range of tantalizing possibilities for increased productivity,

Microsoft Copilot Studio users will soon be able to create AI agents that can carry out complex actions, with the potential to automate many business processes. Ten pre-built agents are coming to Dynamics 365.